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Privacy Policy

PRIVACY POLICY

  1. USER INFORMATION

Who is responsible for the processing of your personal data?

Pharmacy Berdaguer, C.B. is responsible for the processing of the USER's personal data and informs him that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

What do we process your personal data for?

To maintain a business relationship with the user. The operations planned to carry out the processing are:

  • Process orders, requests, respond to queries or any type of request that is made by the USER through any of the forms of contact that are made available on the website of the RESPONSIBLE. (legitimate interest of the controller 6.1.f. GDPR)

  • Conduct market research and statistical analysis. (legitimate interest of the controller 6.1.f. GDPR)

  • Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or futuro, that makes it possible to make commercial communications. These communications will be made by the RESPONSIBLE and will be related to its products and services, or its collaborators or suppliers, with which it has reached a promotional agreement. In this case, third parties will never have access to personal data. (consent of the data subject, art. 6.1(a) GDPR)

  • Send the newsletter online, about news, offers and promotions in our activity. (consent of the data subject, art. 6.1(a) GDPR)

Depending on the data collection form used by the user, the specific purposes and legitimations will be:

  • Contact Form: manage requests for information and inquiries submitted by the User (legitimate interest of the responsible 6.1.f. GDPR)

  • Direct Chat: manage requests for information and inquiries submitted by the User (legitimate interest of the responsible 6.1.f. GDPR)

  • Registration form: manage user purchases and requests, payments and shipments of purchased products (consent of the interested party, art. 6.1.a. GDPR)

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal requirements that dictate their custody and when it is no longer necessary to do so, they will be deleted with adequate security measures to ensure the anonymization of the data or the total destruction thereof.

To whom do we provide your personal data?

No communication of personal data to third parties is provided except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with which the RESPONSIBLE has signed the confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights that assist the USER are:

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data, and of limitation or opposition to its processing.

Right to lodge a complaint with the supervisory authority control (www.aepd.es) if it considers that the processing does not comply with current regulations.

Contact details to exercise your rights:

Pharmacy Berdaguer, C.B.. Ricardo Soriano, 4 - 29601 Marbella (Malaga). E-mail: info@farmaciaberdaguer.com

  1. MANDATORY CHARACTER OR OPTIONAL INFORMATION PROVIDED BY THE USER

USERS, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any modification thereof.

The RESPONSIBLE informs that all the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the USER. In the event that not all data is provided, it is not guaranteed that the information and services provided will be completely tailored to your needs.

  1. SAFETY MEASURES

That in accordance with the provisions of the current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data of its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are treated lawfully, fairly and transparently in relation to the data subject and appropriate , relevant and limited to what is necessary in relation to the purposes for which they are treated.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to implement the security measures established by the GDPR and LOPDGDD in order to protect the rights and freedoms of USERS and has communicated to them the appropriate information so that they can exercise them.

For more information on privacy guarantees, you can contact the RESPONSIBLE through Pharmacy Berdaguer, C.B. Avda. Ricardo Soriano, 4 - 29601 Marbella (Malaga). E-mail: info@farmaciaberdaguer.com

SOCIAL MEDIA PRIVACY POLICY

  1. USER INFORMATION

Who is responsible for the processing of your personal data?

Pharmacy Berdaguer, C.B., hereinafterRESPONSIBLE , informs the USER that he has proceeded to create a profile on the Social Networks Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, which is responsible for the processing of the user's personal data carried out on such social networks and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), so you are provided with the following information of the processing:

What do we process your personal data for?

Purpose of processing: maintain a relationship between the USER and the RESPONSIBLE that may include the following operations:

Process requests and inquiries submitted to the controller

Report on activities and events organized by the controller Report on products or services offered by the controller.

Interact through official profiles.

Why can we process your personal data?

Legal basis of the processing: Article 6.1a GDPR, the data subject has given his consent for the processing of his personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the social network of the RESPONSIBLE showing interest in the information published on it, therefore, when requesting to follow our official profiles, he/she provides us with his/her consent for the processing of those personal data published on his/her profile.

The USER can at any time access the privacy policies of the social network itself, as well as configure his/her profile to guarantee his/her privacy.

The RESPONSIBLE has access and processes that public information of the USER, in particular his/her contact name. This data is only used within the social network itself and will only be incorporated into a FILE of the RESPONSIBLE when necessary to process the user's request.

How long will we keep your personal data?

Data retention criteria : will bekept as long as the USER does not revoke the consent given as indicated in this privacy policy.

To whom do we provide your personal data?

Communication of the data: the information provided by the USER through the social networks of the RESPONSIBLE, including his personal data, can be published, always depending on the services that the USER uses, so it may be publicly available to other third-party users of the social networks. From the profile of each social network, the USER can configure what information he wants to make public in each case, see the permissions that have been granted, delete them or deactivate them, like any third-party application that no longer wants to use.

No communication of personal data to third parties outside the social network is provided except, if it is essential for the development and execution of the purposes of the processing, to our service providers related to communications, with which the RESPONSIBLE has signed the confidentiality and data processor contracts required by the current privacy regulations.

What are your rights?

Rights that assist the USER :can only be satisfied in relation to that information that is under the control of theRESPONSIBLE.

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data, and of limitation or opposition to its processing.

Right to lodge a complaint with the supervisory authority control (www.aepd.es) if it considers that the processing does not comply with current regulations.

Contact details to exercise your rights:

Pharmacy Berdaguer, C.B. Avda. Ricardo Soriano, 4 - 29601 Marbella (Malaga). E-mail: info@farmaciaberdaguer.com

  1. USING THE PROFILE

The RESPONSIBLE shall perform the following actions:

  • Access to public profile information.

  • Publication in the profile of the USER of all that information already published on the social network of the RESPONSIBLE.

  • Send personal and individual messages through the channels of the social network.

  • Page status updates to be posted to the USER's profile.

The USER can always control their connections, delete content that no longer interestes them and restrict with whom they share their connections; to do this you will need to access your privacy settings.

  1. Publications

Once the USER is a follower or has joined the social network of the RESPONSIBLE, may post in this comments, links, images, photographs or any other type of multimedia content supported by it. The USER, in all cases, must be the owner of the published content, enjoy the copyright and intellectual property rights or have the consent of the affected third parties.

Any publication on the social network, whether texts, graphics, photographs, videos, etc. that violate or are likely to violate morality, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law, is expressly prohibited.

In these cases, the RESPONSIBLE reserves the right to immediately remove the content, without prior communication, being able to request the permanent blocking of the USER.

The RESPONSIBLE will not be responsible for the contents freely published by a USER.

The USER must keep in mind that his publications will be known to other users, so he himself is primarily responsible for his privacy.

Images that can be published on the social network will not be stored in any file by the RESPONSIBLE, but they will remain on the social network.

  1. DATA OF MINORS OR PEOPLE WITH SPECIAL CAPACITIES

Access and registration through the social networks of the RESPONSIBLE is prohibited to children under 18 years of age. For its part, if the USER has special capabilities, it will be necessary the intervention of the owner of his parental authority or guardianship, or his legal representative by means of a valid document proving the representation.

The RESPONSIBLE shall be expressly exempt from any liability that may arise from the use of social networks by minors or persons with special abilities. The social networks of the RESPONSIBLE do not knowingly collect any personal information of minors, therefore, if the USER is a minor, must not register, use the social networks of the RESPONSIBLE or provide any personal information.

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